Navigate Avelden
Avelden adapts its navigation to your role. You may not see every area described below, and that is expected.
Choose the correct community
Section titled “Choose the correct community”The community name appears at the top of the sidebar. Select it to switch between communities connected to your account. Always confirm the active community before changing members, units, files, or financial records.
From the same menu you can open Settings, visit My account, or log out. Settings appears only when your role includes access to at least one settings area.
Main navigation
Section titled “Main navigation”- My billing shows your units, invoices, balances, and account activity.
- Assessment contains assessment setup, invoices, payments, and payouts for authorized billing users.
- Notifications contains community notices available to your role.
- Discussion topics contains the forums and conversations you can access.
- Issue tickets is where members and staff report and coordinate community work.
- Units contains property records for authorized managers and billing users.
- Files is the managed document library for authorized community teams.
Search, filters, and record pages
Section titled “Search, filters, and record pages”List pages use search and filters to narrow results. Select a row or its action button to open the full record. If a filtered list looks empty, clear the active filters before assuming the record is missing.
If something is missing
Section titled “If something is missing”- Confirm the active community.
- Clear filters on the current list.
- Refresh the page once.
- Ask a community administrator to verify your role and membership.
- See Troubleshooting if the problem continues.